For assistance with arranging emergency road service or glass repair, customers simply need to call (877) 324-6764. You will be prompted to press 1 for Towing, 2 for Glass.
Michigan Farm Bureau customers who carry roadside coverage on either their business or personal auto policy and need roadside assistance will have aid dispatched to them and service administered. Call (877) 324-6764 to receive assistance and then sign off on the service.
Towing – If you have emergency road service coverage on your policy, a dispatcher will arrange for your emergency road service (towing, flat tire change, battery jump start, emergency fuel/fluid delivery and lockout service). Farm Bureau Insurance will be billed directly.
The auto policy covers towing anywhere up to 15 miles OR to the nearest place of repair up to $300. Any services rendered over the $300 limit would be the insureds responsibility to cover.
Glass – A glass call representative will work with you to arrange an appointment to have your glass repaired or replaced.
Michigan Farm Bureau members who do not carry roadside coverage on either their business or personal auto policy will be given three telephone numbers of service providers in the area where your vehicle is disabled. It is the responsibility of the member to arrange for the road service, as well as pay for any services rendered.
Emergency Roadside Assistance now offers customers the opportunity to select roadside services outside the program and submit the invoice to the agent for reimbursement, subject to policy limits.
Contact your Farm Bureau Insurance agent today for assistance with the reimbursement process.