The American Farm Bureau Federation has launched a new tool for members to provide feedback or report a disagreement with equipment manufacturers operating under a memorandum of understanding (MOU) with the organization.
Five major farm equipment manufacturers have agreements with AFBF: CLAAS, Kubota, John Deere, CNH (Case IH and New Holland), and AGCO. Collectively, the five MOUs cover an estimated 75% of the agricultural equipment sold in the United States.
“This is a good opportunity for members to provide feedback or if they are having issues with a manufacture over terms of agreement that can’t be resolved at the dealer level,” said MFB National Legislative Counsel John Kran.
“It’s also a good example of why the MOUs are preferred to legislation or regulation — we can address challenges and make improvements more efficiently and effectively.”
The PDF form made available by AFBF asks members to provide some basic contact information, the manufacturer involved in the issue, specific manufacturer feedback, or details about an unresolved problem.
Members are instructed to save the completed form and email it to [email protected].
“Section four of the MOU details what is to happen in the event of a disagreement over the interpretation, terms or application of the MOU between a farmer or independent repair facility and the manufacturer or authorized dealer,” Kran added.
All five MOUs are publicly available on AFBF’s right to repair web page.